1. Preamble

This Privacy Policy aims to inform users of the Métal & Plastic website about how their personal data is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable French legislation.

By browsing this site, you accept the practices described in this policy.

2. Data Controller

The data controller is :

Métal &Plastic
30 Rue François ROCHAIX – ZI Nord – 01100 OYONNAX
Téléphone : 04 74 77 80 22
E-mail : contact@metal-plastic.fr

For any questions regarding the protection of your personal data, you can contact us at this same address.

3. Personal data collected

We may collect the following information:

  • First and last name
  • Company name (if applicable)
  • E-mail address
  • Phone number
  • Content of the message sent via the contact form
  • IP adress
  • Browsing data (cookies, traffic statistics)

No sensitive data is collected.

4. Purposes of processing

Personal data are used exclusively for :

  • respond to your inquiries;
  • prepare a quote if you request one;
  • follow up on our communications;
  • improve the functioning and security of the site;
  • compile anonymous visitor statistics.

Your data is never resold to third parties.

5. Legal basis for processing

Data processing operations are based on :

  • your consent when you fill out a contact form ;
  • the implementation of pre-contractual measures when you request a quote ;
  • our legitimate interest in ensuring the security of the site and compiling traffic statistics.

6. Recipients of the data

The data are intended exclusively for:

  • to Métal &Plastic ;
  • to the technical service providers responsible for hosting or maintaining the site, where necessary.

These service providers are subject to an obligation of confidentiality.

7. Shelf life

The data is retained only for the period necessary for the purposes for which it was collected.

For information purposes :

  • contact requests: up to 3 years after the last exchange ;
  • quote: time required for sales follow-up ;
  • Connection data: in accordance with applicable legal obligations.

8. Data security

We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of personal data against loss, destruction, unauthorized access, or disclosure.

9. Cookies

The site may use various types of cookies:

Strictly necessary cookies

They enable the site to function properly and do not require your consent.

Audience measurement cookies

Depending on the site configuration, statistics tools (such as Google Analytics, Matomo, or equivalent) may be used to improve site performance.

When required by regulations, your consent is obtained before they are placed.

You can modify your cookie preferences at any time via the dedicated banner.

10. Your rights

In accordance with the GDPR, you have the following rights:

  • right of access to your data ;
  • right to rectification ;
  • right to erasure ;
  • right to restriction of processing ;
  • right to object ;
  • right to portability where applicable ;
  • right to withdraw your consent at any time.

To exercise these rights, you may contact us at :

contact@metal-plastic.fr

You will receive a response within a maximum of one month.

11. Complaint

If you believe that your rights are not being respected, you may lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL).

12. Links to third-party sites

Our site may contain links to external websites.

We are not responsible for their privacy policy or their practices regarding personal data.

We invite you to consult their own privacy policies.

13. Changes to the Privacy Policy

This Privacy Policy may be modified at any time to reflect legislative, regulatory, or technical developments.

The date of the last update appears at the bottom of this page.

Last updated: August 12, 2026

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